Job Description

Salesforce Administrator

NextEra Energy is looking for a Salesforce Administrator who is motivated, detail-oriented and growth-focused. With the support of our Salesforce team, this individual will take charge of the quality of our Salesforce platform updates and data, along with broader contributions to the day-to-day configuration, support, maintenance and improvement of our SFDC environment. They will primarily utilize Sales Cloud, custom objects and integrated applications. You will work closely with teams and subject matter experts to assist in identifying, developing, testing and deploying new business processes on the platform.

The ability to learn quickly, stay organized, and communicate effectively is vital for success. An affinity for data management, technical documentation and app building will stand out. The ideal candidate will be interested in cultivating their Salesforce skills and taking on additional responsibility over time.

Qualifications

• Bachelor's degree preferred. Salesforce Administrator Certification or at least 3 years’ experience configuring or testing Salesforce Lightning in Sales Cloud required. Equivalent combination of education and experience might be considered.
• Proficiency required in Salesforce administrative skills, such as user and profile management, custom objects, page layouts, record pages, flows, validation rules, reports and dashboards
• Understanding of the Salesforce data model and practical knowledge in importing, exporting and cleaning data required
• Ability to translate user requirements into project scope and test scenarios required
• Familiarity with org-based or package development models preferred
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
• Strong understanding of Salesforce.com best practices and functionality
• Strong data management abilities

Core Competencies Required

• Teamwork/Collaboration: Support team members by establishing effective interpersonal relationships, and cross functional partnering
• Job Knowledge: Clearly demonstrates a good grasp of key job functions, relevant terminology, technical processes and standards
• Communication: Excellent communication skills needed to work with Technical Team, management and end-users. Attention to details and strong writing skills

Key Responsibilities

• Work closely with stakeholders, admins and end users to define requirements for internal applications and process improvements primarily related to Salesforce.com and shepherd those initiatives through build, UAT, and release
• Provide frontline support of the platform, resolving issues & handling requests as they surface
• Create and manage reports and dashboards for all levels of the organization
• Complete general administrative tasks such as user administration and customizing apps, objects, layouts and fields
• Collaborate in the planning, design, development, testing and deployment of new and improved apps, integrations, automation and other enhancements
• Meet with decision makers and end users to gather, understand and define/document requirements and goals
• Provide feedback to contribute to business logic and improvements to user experience, navigation, and design

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