Liquor Store Manager Job at Walworth Cellars, Walworth, WI

  • Walworth Cellars
  • Walworth, WI

Job Description

Liquor Store ManagerWe are looking for an experienced and dedicated Liquor Store Manager to oversee the daily operations of our store. The ideal candidate will be a strong leader with a passion for customer service and retail management. They will ensure the store operates smoothly, maintains regulatory compliance, and consistently meets sales and customer satisfaction goals.The ideal candidate for this fast-paced rewarding position should display the following:Encourage Open Communication: Create an environment where team members feel comfortable sharing ideas, giving feedback, and raising concerns.Mentor and Develop Staff: Offer guidance and training to help each team member grow, showing you value their professional development.Model Positive Behavior: Show reliability, integrity, and a strong work ethic that team members can emulate.Set Clear Goals and Expectations: Ensure everyone understands their role within the larger team goals, aligning individual performance to collective objectives.Empower Team Decision-Making: Delegate responsibility and encourage team members to take ownership of their work.Provide Constructive Feedback: Give regular, actionable feedback that reinforces strengths and addresses areas for improvement.Job BenefitsHealthVisionDentalLifeShort term disabilityBonus opportunitiesFlexible HoursPotential Bonuses401k with company matchRequirementsStore Operations: Oversee all store operations, including opening and closing procedures, sales transactions, and customer service standards.Staff Management: Recruit, hire, and train store staff. Schedule and supervise employees, manage performance, and foster a positive work environment.Team PlayerCustomer Service: Ensure that customers have a positive shopping experience. Resolve customer complaints, provide product recommendations, and maintain a clean, organized store.Inventory Management: Manage stock levels, order new inventory, conduct regular stock checks, and minimize product loss.Sales Performance: Develop and implement strategies to increase store sales, monitor key performance indicators (KPIs), and provide reports on sales, labor, and other metrics.Compliance: Ensure compliance with local, state, and federal regulations for alcohol sales. Educate and enforce policies related to age restrictions and responsible service.Financial Management: Monitor cash handling, deposits, and store expenses. Work within budget constraints and analyze financial data to improve profitability.QualificationsExperience: Minimum of 2-3 years of retail management experience in the liquor industry.Leadership Skills: Strong leadership and team management abilities.Customer Service: Excellent customer service and interpersonal skills.Communication: Strong written and verbal communication skills.Problem-Solving: Ability to handle complex customer issues and operational challenges.Knowledge of Alcohol Regulations: Familiarity with regulations related to the sale of alcoholic beverages is a plus.

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Local area

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