Job Description
Job Title: Cocktail Server Location: Altura Concepts - Various Locations
Employment Type: Full-Time or Part-Time
Job Summary Altura Concepts is seeking energetic, polished, and guest-focused Cocktail Servers to deliver exceptional hospitality across our family of
full-service restaurants, lounges, and fast-casual concepts . Cocktail Servers are responsible for creating memorable guest experiences by providing attentive, personalized service while delivering food and beverages with accuracy and professionalism. This role requires excellent communication skills, a positive attitude, and the ability to thrive in a fast-paced, guest-focused environment while upholding the high standards of hospitality that define Altura Concepts.
Key Responsibilities - Greet guests promptly with a warm, friendly, and professional demeanor.
- Provide exceptional food and beverage service while ensuring every guest feels welcomed and valued.
- Accurately take food and beverage orders using the company's POS system.
- Deliver food and beverages promptly while ensuring quality, accuracy, and presentation standards are met.
- Demonstrate extensive knowledge of menu items, daily specials, cocktails, beer, wine, spirits, and non-alcoholic beverages.
- Make recommendations and upsell menu items, premium beverages, desserts, and specials to enhance the guest experience.
- Monitor guest satisfaction throughout the dining experience and respond promptly to requests or concerns.
- Process guest payments accurately while following all cash handling and credit card procedures.
- Maintain clean, organized, and fully stocked service stations.
- Clear and reset tables efficiently to maintain a clean and welcoming dining environment.
- Assist with opening, side work, and closing duties as assigned.
- Collaborate effectively with bartenders, hosts, bussers, food runners, kitchen staff, and management to ensure smooth operations.
- Verify guest identification and comply with all TABC regulations regarding alcohol service.
- Recognize signs of intoxication and follow responsible alcohol service guidelines.
- Follow all company policies regarding sanitation, food safety, and workplace safety.
- Maintain a clean, professional appearance and represent Altura Concepts with integrity and professionalism.
- Perform additional duties as assigned by management to support business operations.
Qualifications - Previous serving, cocktail serving, restaurant, or hospitality experience preferred.
- Excellent customer service and interpersonal communication skills.
- Strong multitasking and time management abilities.
- Ability to work efficiently in a fast-paced, high-volume environment.
- Positive attitude with a commitment to providing exceptional guest experiences.
- Dependable, punctual, and team-oriented.
- Flexible availability, including evenings, weekends, holidays, and special events.
- Current TABC Certification or ability to obtain before employment.
- Food Handler Certification or ability to obtain if required by local regulations.
- Must be at least 18 years old or meet minimum legal age requirements for alcohol service.
Preferred Skills - Experience in upscale or high-volume restaurants or lounges.
- Knowledge of classic cocktails, wine, beer, and premium spirits.
- Familiarity with POS systems.
- Strong sales and upselling abilities.
- Excellent conflict resolution and guest recovery skills.
- Ability to anticipate guest needs and provide proactive service.
- Bilingual (English/Spanish) is a plus but not required.
Physical Requirements - Ability to stand and walk for extended periods throughout the shift.
- Frequently lift and carry trays, food, beverages, and supplies weighing up to 25 pounds.
- Ability to bend, stoop, reach, push, and pull as necessary.
- Ability to work in a fast-paced environment with frequent movement between dining areas and service stations.
- Ability to work evenings, weekends, holidays, and extended shifts as business demands require.
What We Offer - Competitive hourly pay plus tips.
- Flexible scheduling.
- Opportunities for career growth and advancement within Altura Concepts.
- Comprehensive training and ongoing professional development.
- Employee dining discounts at participating Altura Concepts locations.
- A positive, supportive, and team-oriented work environment.
- Opportunities to cross-train and grow within multiple restaurant concepts.
- A company culture built on respect, integrity, teamwork, and hospitality excellence.
About Altura Concepts Altura Concepts is a hospitality company committed to creating memorable dining experiences through exceptional service, outstanding cuisine, handcrafted beverages, and genuine hospitality. Our portfolio of
full-service restaurants, lounges, and fast-casual concepts is built on quality, teamwork, innovation, and operational excellence. We believe our people are our greatest asset and are dedicated to providing opportunities for professional growth while fostering a workplace where employees feel valued, supported, and empowered to succeed.
Work schedule - Weekend availability
- 8 hour shift
- Monday to Friday
Supplemental pay Benefits - Flexible schedule
- Health insurance
- Vision insurance
- Dental insurance
- Employee discount
Job Tags
Hourly pay, Full time, Part time, Casual work, Local area, Monday to Friday, Flexible hours, Shift work, Afternoon shift