Job Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in‑vitro diagnostic products. In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. 2025, Eurofins generated total revenues of EUR € 7.296 billion, and has been among the best performing stocks in Europe over the past 20 years. Job Description Serve as one of the primary points of contact for clients regarding their laboratory documents and/or specimens, managing communication via phone, email, and other channels. Build and maintain strong relationships with clients, providing excellent customer service and support. Responsible for the collection of archiving fees related to laboratory data and/or study specimens. Assist in the return of any items requested from the archive. Assist with the management of the physical and digital archiving of laboratory documents, ensuring compliance with all relevant regulatory requirements. Assist in the development and implementation of efficient and effective processes and procedures for archiving, retrieval, and disposal of laboratory data and/or study specimens. Assist in the coordination and management of client sample requests and retrievals, ensuring timely and accurate delivery of requested items. Coordinate the invoicing process related to archiving, ensuring timely and accurate billing. Research and identify updated contacts for older projects. When needed, update the database with current contact details. Assist in the follow up on past due invoices as needed. Other duties as assigned. Qualifications Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. High sense of responsibility, be neat and dynamic and be capable of adapting to a wide variety of office responsibilities. Be able to work alone and without direct supervision and have excellent communication skills having the ability to follow written and verbal instructions. Additional Information Position is full-time, Monday - Friday 9:00am - 5:00pm. Candidates currently living within a commutable distance of SouthBrunswick, NJ are encouraged to apply. Pay range is $22/h - $23/h depending on experience. Excellent full time benefits includingComprehensive medical coverage, dental, and vision optionsLife and disability insurance401(k) with company matchPaid vacation and holidays Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer. #J-18808-Ljbffr

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